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FAQ

  • What are the events at JBG Kolkata Trail Run 2018?

    Half Marathon (21.1 kms)
    10 KMS
    5K Run for Tribals

  • Is the route/ trails very challenging?

    The route is urban trails with few of road sections. The trails are easy to moderate difficulty.
    You get to enjoy nature and beauty of village trails – away from city pollution and traffic

  • When is the Kolkata Marathon 2018 event? What are the timings?

    The event is scheduled for Sunday, 07th January, 2018. Timings of the event will be shared closer to the date of Event.

  • Where is the event going to be conducted?

    The start and end point for all runs is Godrej Waterside IT Park, Sector 5, Salt Lake, Kolkata

    GPS link to the venue – https://goo.gl/maps/yimE2tbPNqr

    Venue Address – EP-Y1, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091

  • How do I register?

    You can register online by clicking this link and paying through a choice of Debit Card / Credit Card or Net Banking

  • How much is the Registration fee?

    The Registration fee for each category are –

    • Half Marathon (21.1 kms) is Rs 1100
    • 10kms is Rs 900
    • 5K Run for Tribals is Rs 750
  • What does the Registration fee cover?

    JBG KTR 2018 is a charity event and all the registration fee collected this year will be donated to Friends for Tribal society for supporting education of Tribal and rural children of India. So everyone who registers will be supporting education of one tribal child without any additional fee.

  • Can I register manually (offline)

    There are no manual registrations for the event.

  • Is there a minimum/maximum age for participants?

    For the Half Marathon the minimum age to participate is 18 years as on 07/01/2018. For the 10K is 14 years as on 07/01/2018. There is no age restriction for the 5K Run for Tribals but all minor participants under age of 14 years must be accompanied by adults- so both minor and adult must register.

  • What is the last date of registration?

    25th December 2017 (Monday)

  • Can I transfer/cancel my registration? Will there be any refund?

    Sorry, no cancellations are possible and registration fees are non-refundable.

  • Can I change my category once I have registered? For example, if I have registered for the Half Marathon, can I now change to a 5km event? Or vice versa?

    Please send an email to support@kolkatatrailrun.com and we will try our best to help you out

  • Oops! I have made a mistake in one of my registration fields. How do I correct it?

    Please send an email to support@kolkatatrailrun.com with the correct details and we will update it

  • There was a problem during registration. I have been charged but I did not receive a confirmation. What should I do?

    Under exceptional cases, in case the transaction failed at the payment gateway stage, and if the money was debited but a confirmation was not generated, the money will be credited back to your account within 3 working days automatically. However, please email support@kolkatatrailrun.com with details of your registration – date of registration, name and your mail id and we will follow up to ensure the problem is tracked and closed.